At Peer Legal, we dislike the six minute billable unit as much as our clients do. We also know that clients hate it when their lawyers provide an estimate but then issue bills, sometimes without warning, that are two or three or four times their estimate. At Peer Legal, we take an alternative approach to pricing by aligning our pricing to your objectives and desired outcomes and by, generally, agreeing an up-front fixed price. Our core aims with setting our prices are to:
- Provide you with choices in how you incur legal costs and how much those costs are.
- Prioritise value in your buying of our legal services.
- Give you pricing clarity and certainty.
- Ensure that what is charged by us is fair and reasonable for the circumstances and work undertaken.
In order to do that, we may need to spend some time figuring out what your objectives and outcomes are; what is required of us to do the work and what different factors might impact on our ability to get that work done efficiently.
Ultimately, if we can't get our prices to align with you achieving your desired outcomes in a way that returns value on your investment with our making a profit on the work, then we won't accept the work and might need to refer you to another firm who can achieve that alignment.
Despite our preference to offer fixed fees, there may also be circumstances where a standard hourly rate of charging is required or preferred and we might only be able to provide an estimate of price. This might be, for example, because an outcome is not able to be determined at the outset of a matter or too much of the scope of the work is unknown.
Where we charge according to an hourly rate, we will only charge in one minute units meaning that you will only pay us for the actual time spent completing a task, not for a rounded up six minute block of time. Unless you agree to our acting on an hourly retainer basis, we will always provide a written estimate of the amount of time we will spend on a task. And, we will not work beyond that estimate without your agreement and good explanation of why the estimate needs to be exceeded.
We also offer a pricing guarantee. Notwithstanding any agreement we have with you on our price, if you believe that the quality of the services we deliver does not measure up to the standard agreed at the outset, then we invite you to discuss with us how that should be reflected in the price you pay us.
Our General Terms of Engagement and Disclosure Statements can be found here.